Question : Case Study 26: Global Innovations
The matrix structure benefits Global Innovations by:
Option 1: Enhancing specialization
Option 2: Promoting role clarity
Option 3: Reducing cross-functional collaboration
Option 4: Streamlining decision-making
Correct Answer: Promoting role clarity
Solution : The correct answer is (b) Promoting role clarity
The matrix structure benefits Global Innovations by promoting role clarity. In a matrix structure, employees typically have dual reporting relationships – to both a functional manager and a project manager. This structure necessitates clear delineation of roles, responsibilities, and expectations, which helps employees understand their specific functions within the organization. Role clarity is essential in such a structure to prevent confusion and conflicts, ensuring that individuals know their responsibilities and the scope of their work within their functional area and projects.
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