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Question : Case Study 3: Citywide Services

Citywide Services, a government agency, is focused on enhancing its public services through efficient organizing.

Question:

Citywide Services' shift to a divisional structure could lead to:

 

Option 1: Clear hierarchy

Option 2: Excessive centralization

Option 3: Streamlined communication

Option 4: Enhanced innovation


Team Careers360 25th Jan, 2024
Answer (1)
Team Careers360 26th Jan, 2024

Correct Answer: Enhanced innovation


Solution : The correct answer is (d) Enhanced innovation

Shifting to a divisional structure in Citywide Services can lead to enhanced innovation. In a divisional structure, different divisions or units often operate with a degree of autonomy. This autonomy can foster innovation within each division, as they have the freedom to tailor their approaches and solutions to the specific needs and challenges they face. Different divisions can focus on innovation that is most relevant to their particular functions or services.

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