Question : Case Study 3: Citywide Services
Citywide Services, a government agency, is focused on enhancing its public services through efficient organizing.
Question:
Which principle of organizing is most relevant to Citywide Services' goals?
Option 1: Unity of command
Option 2: Scalar chain
Option 3: Unity of direction
Option 4: Equity
Correct Answer: Unity of direction
Solution : The correct answer is (c) Unity of direction
Unity of direction is a principle of organizing in which activities that have a similar objective should be grouped together under one manager using one plan. This principle is particularly relevant for a government agency like Citywide Services that aims to enhance public services efficiently. By ensuring a unified direction for related activities and services, the agency can coordinate efforts effectively and work towards a common goal. It helps in aligning the organization's efforts and resources to achieve a cohesive approach in enhancing public services.
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