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Question : Case Study 3: Citywide Services

Citywide Services, a government agency, is focused on enhancing its public services through efficient organizing.

Question:

Which principle of organizing is most relevant to Citywide Services' goals?

 

Option 1: Unity of command

Option 2: Scalar chain

Option 3: Unity of direction

Option 4: Equity


Team Careers360 9th Jan, 2024
Answer (1)
Team Careers360 14th Jan, 2024

Correct Answer: Unity of direction


Solution : The correct answer is (c) Unity of direction

Unity of direction is a principle of organizing in which activities that have a similar objective should be grouped together under one manager using one plan. This principle is particularly relevant for a government agency like Citywide Services that aims to enhance public services efficiently. By ensuring a unified direction for related activities and services, the agency can coordinate efforts effectively and work towards a common goal. It helps in aligning the organization's efforts and resources to achieve a cohesive approach in enhancing public services.

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