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Question : Case Study 4: Global Innovations

Global Innovations, a technology company, is adopting a matrix structure to better manage its diverse operations.

Question:

The matrix structure's dual reporting relationships can lead to:

 

Option 1: Streamlined communication

Option 2: Role ambiguity

Option 3: Excessive centralization

Option 4: Limited decision-making


Team Careers360 23rd Jan, 2024
Answer (1)
Team Careers360 24th Jan, 2024

Correct Answer: Role ambiguity


Solution : The correct answer is (b) Role ambiguity

In a matrix structure, employees report to both a functional manager and a product or project manager, which can create uncertainty and confusion regarding their roles, responsibilities, and to whom they should prioritize their efforts. This duality can sometimes result in unclear expectations and potentially lead to role ambiguity.

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