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Question : Case Study : Communication Effectiveness at XYZ Corporation

XYZ Corporation emphasizes effective communication to achieve its organizational objectives. Consider the following scenario to answer the questions.

Question :

Employees at XYZ Corporation often fear negative evaluation by their supervisors when sharing their opinions. This barrier to effective communication is known as:

Option 1: Semantic barrier
 

Option 2: Psychological barrier
 

Option 3: Organizational barrier

 

Option 4: Personal barrier


Team Careers360 3rd Jan, 2024
Answer (1)
Team Careers360 17th Jan, 2024

Correct Answer: Psychological barrier


Solution : The correct answer is (b) Psychological barrier

A psychological barrier is a type of communication barrier that arises from the mental state, perceptions, or psychological factors affecting the sender or receiver of a message. In this case, the fear of negative evaluation by supervisors can create a psychological barrier for employees, inhibiting them from openly sharing their opinions or ideas. This fear can stem from concerns about potential repercussions on their performance evaluations, promotions, or job security.

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