Question : Case Study : Communication Effectiveness at XYZ Corporation
XYZ Corporation emphasizes effective communication to achieve its organizational objectives. Consider the following scenario to answer the questions.
Question :
XYZ Corporation experiences difficulties due to differences in language and interpretation of words. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer:
Semantic barrier
Solution : The correct answer is (a) Semantic barrier
A semantic barrier is a type of communication barrier that arises from differences in language, interpretation of words, symbols, or meanings. In the case of XYZ Corporation, the challenges in communication due to language differences and varied interpretations of words represent a semantic barrier. This barrier can hinder the effective exchange of information and understanding among individuals or groups in the organization.