Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
At ABC Enterprises, what is a demerit of informal communication?
Option 1: Enhanced accuracy of information
Option 2: Limited flexibility in message delivery
Option 3: Building strong interpersonal relationships
Option 4: Propagation of rumors and misinformation
Correct Answer: Propagation of rumors and misinformation
Solution : The correct answer is (d) Propagation of rumors and misinformation
A demerit of informal communication at ABC Enterprises is the potential for the propagation of rumors and misinformation. Informal communication tends to spread rapidly through informal channels and can sometimes convey inaccurate or misleading information, leading to misunderstandings and rumors within the organization. This can negatively impact employee morale, trust, and overall organizational culture. Informal communication often provides flexibility and fosters employee relationships. However, due to its informal and unstructured nature, it may lack accuracy and precision compared to formal communication channels.
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