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Question : Case Study: PQR Software Solutions (Continued)

In the planning process for the new customer support system, what should PQR Software Solutions do after evaluating alternative courses of action?

Option 1: Identifying various courses of action
  

Option 2: Identifying potential risks
 

Option 3: Setting objectives and goals

 

Option 4: Allocating resources


Team Careers360 10th Jan, 2024
Answer (1)
Team Careers360 23rd Jan, 2024

Correct Answer: Setting objectives and goals


Solution : The correct answer is (c). Setting objectives and goals

Setting clear objectives and goals is crucial in the planning process. Once PQR Software Solutions has assessed different courses of action, it needs to define the specific outcomes and targets it aims to achieve with the new customer support system. Establishing objectives and goals provides a clear direction and purpose for the planning process and guides subsequent activities, including resource allocation, risk management, and implementation strategies.

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