Correct Answer: Both statements are correct.

Solution : The correct answer is (a) Both statements are correct.

Statement 1 is correct. Formal communication often follows a structured and hierarchical path, which can result in delays in information transmission. The need for approvals, adherence to protocols, and following a predefined channel of communication can slow down the dissemination of information.

Statement 2 is correct. Informal communication, being more casual and spontaneous, can often be faster and more efficient than formal communication. Informal channels, such as conversations among colleagues or quick messages, can relay information swiftly without the formalities and delays associated with official channels. However, it's important to note that while informal communication can be fast, it may lack formality and documentation.