Question : The process of dividing work activities into manageable units is known as:
Option 1: Departmentalization
Option 2: Decentralization
Option 3: Centralization
Option 4: Delegation
Correct Answer: Departmentalization
Solution : The correct answer is (a) Departmentalization
Departmentalization is the process of grouping or dividing work activities into separate units or departments based on certain criteria such as function, product, customer, geography, or process. It involves creating distinct areas within an organization to focus on specific tasks or responsibilities.
By departmentalizing work activities, organizations can achieve several objectives, including specialization, coordination, efficiency, and effective management of resources. Each department is responsible for carrying out a specific set of tasks or functions related to its area of expertise.