Question : Which of the following form of communication is highlighted in the below statement?
Anita and Sunita are friends working in an organisation. Anita informed Sunita about a change in the marketing policy of the company.
Option 1: Formal communication
Option 2: Informal communication
Option 3: Both of the above
Option 4: None of the above.
Correct Answer:
Formal communication
Solution :
A formal communication is taking place in the above scenario. It took us to official communication that flows in vertical, horizontal and diagonal direction.
Hence Option A is correct.