Question : Case Study : Incentives and Employee Satisfaction at LMN Corp
LMN Corp values employee satisfaction and offers a variety of incentives. Consider the following scenario to answer the questions.
Question :
The CEO of LMN Corp believes in providing a positive work environment where employees' contributions are acknowledged. This reflects which quality of leadership?
Option 1: Micromanagement
Option 2: Empathy and active listening
Option 3: Autonomy
Option 4: Laissez-faire leadership
Correct Answer:
Empathy and active listening
Solution : The correct answer is (b) Empathy and active listening.
Leaders who prioritize creating a positive work environment, acknowledge employees' contributions, and foster a culture of appreciation demonstrate empathy and active listening. They value their employees' input, concerns, and achievements, which contributes to a sense of belonging, motivation, and a positive workplace atmosphere. This approach encourages employees to feel heard, understood, and appreciated, enhancing their engagement and overall satisfaction.