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Question : Case Study : Overcoming Communication Barriers at ABC Enterprises

ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.

Question :

At ABC Enterprises, what is a demerit of informal communication?

Option 1: Enhanced accuracy of information
 

Option 2: Limited flexibility in message delivery
 

Option 3: Building strong interpersonal relationships

 

Option 4: Propagation of rumors and misinformation


Team Careers360 6th Jan, 2024
Answer (1)
Team Careers360 15th Jan, 2024

Correct Answer: Propagation of rumors and misinformation


Solution : The correct answer is (d) Propagation of rumors and misinformation

A demerit of informal communication at ABC Enterprises is the potential for the propagation of rumors and misinformation. Informal communication tends to spread rapidly through informal channels and can sometimes convey inaccurate or misleading information, leading to misunderstandings and rumors within the organization. This can negatively impact employee morale, trust, and overall organizational culture. Informal communication often provides flexibility and fosters employee relationships. However, due to its informal and unstructured nature, it may lack accuracy and precision compared to formal communication channels.

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