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Question : Case Study : Overcoming Communication Barriers at ABC Enterprises

ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.

Question :

Employees at ABC Enterprises often fear negative evaluation when expressing their ideas. This barrier to effective communication is known as:

Option 1: Semantic barrier
 

Option 2: Psychological barrier
 

Option 3: Organizational barrier

 

Option 4: Personal barrier


Team Careers360 24th Jan, 2024
Answer (1)
Team Careers360 25th Jan, 2024

Correct Answer: Psychological barrier


Solution : The correct answer is (b) Psychological barrier.

Psychological barriers are those that arise within the individual and prevent them from communicating effectively. These can include fear, anxiety, lack of confidence, and cultural differences. In the case of ABC Enterprises, employees are afraid of being negatively evaluated when they express their ideas. This is a psychological barrier because it is an internal factor that is preventing them from communicating effectively.

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