Online Communication Courses & Certifications

The two (or more) parties in a negotiation, by definition, express opposing interests. Therefore, it takes a lot of skill and problem-solving to enter into a fair and amicable agreement. The applicability of negotiation skills is not limited to business transactions and disputes at the workplace, you could use these skills in every interaction and social situation. If you want to get better at negotiating, the Negotiation Skills and Effective Communication programme presents the perfect opportunity.

The Negotiation Skills and Effective Communication training starts by emphasising the role that effective communication plays in a negotiation. It then moves on to another significant factor: emotions. It is necessary to acknowledge the role that emotions play in the negotiation process. In fact, through this course, you will master the application of emotional intelligence mechanisms to manage emotions and use them to your advantage.

The Negotiation Skills and Effective Communication certification course is also a part of the Tecnológico de Monterrey’s MicroMasters programme in Humanities and Soft Skills. The course has two options to enrol; paid and free tracks. In the free mode, the learners can access the course only for a limited duration. 

If not done right, negotiation can prove to be costly for a business. This is why the Negotiation Strategies and Styles course by edX is just right for professionals looking to produce better results in their deals. Moreover, negotiation is everywhere, and its intricacies can be challenging to pick up. So this course will help you understand all the things one must keep in mind before every negotiation.

The Negotiation Strategies and Styles certification programme will also help you understand the five major negotiation strategies and the strengths and weaknesses associated with each. It will allow you to be clear about what works best in specific situations. The course curriculum is also equipped with studying behaviours to understand how to negotiate with better results.

The Negotiation Strategies and Styles online programme is taught by eminent faculty members, namely Luz María Vargas Regular and Daniel Meade Monteverde. This course is perfect for professionals who want to develop their competency in negotiation.

The Digital Platforms in Performance Online Course is an open online course offered by the University of Cambridge. The intermediate-level course will help learners develop and shape their skills as a dramatist and transforming them into digital storytellers and creating content for digital media and YouTube channels.

The Digital Platforms in Performance Certification Course is taught in a self-paced manner allowing the learners to progress at their own speed. The course taught over 4 week duration is coordinated by Abigail Docherty, Institute of Continuing Education, University of Cambridge, supported by online study materials.

The Digital Platforms in Performance Training Course is an integral part of the MicroMaster’s program in Writing for Performance and Entertainment Industries conducted by the University of Cambridge. The course will help students explore online digital platforms and refine their creative writing skills. Edx provides two options for leaners to join the programme; verified and audit. In the free mode, the learners will get only a limited duration whereas in the verified track, they will get unlimited access and a certificate of completion. 

Also Read: Storytelling using Data

The Communicating for Impact Certification Course is a 4-week program. Institute of Product Leadership is in charge of awarding the certification for this course and teaching the syllabus. 

Communicating for Impact Certification training enables learners to establish their credentials as professionals in the field with their communication while offering them immediate recognition among business colleagues.

Communicating for Impact Certification by the Institute of Product Leadership, Bangalore  helps boost career profiles and improve professional equity.

Alerts and cautions, guidelines regarding restrictions and other self-protective measures, knowledge about reaction status, relatives, accessible support, and other issues that affect recovery efforts are all examples of emergency communications. Communicating During Global Emergencies certification course is designed by Emory University and taught by Dabney P. Evans - Ph.D., MPH & Assistant Professor along with Julia Smith-Easley - Lead, Risk Communication & Community Engagement, which is presented by Coursera.

Communicating During Global Emergencies online course provides an introduction to the fundamental ideas and principles of communication during a major emergency or global crisis as well as explains why emergency communication differs from other types of communication and emphasizes the significance of tailoring emergency alerts to the necessities of the communities that will be affected. Communicating During Global Emergencies online classes cover subjects like crisis communication strategy, listening, crisis response, announcements, and more. Through this course, individuals will learn how to recognize information requirements, develop pertinent messages using six guiding principles, and effectively communicate while encouraging actions that lower health risks in a crisis.

Conflict resolution is defined as the techniques and procedures used to facilitate the amicable resolution of hostilities and retaliation. Dedicated group members proactively inform the rest of the crew of their opposing ideologies or motivations and engage in collective negotiation to settle group conflicts. Conflict Resolution Skills certification course is created by the University of California, Irvine, and taught by Najla DeBow - Instructor, which is presented by Coursera.

Conflict Resolution Skills online course is developed for the learners who want to develop the listening and communication skills that will help them determine whether a conflict will be resolved positively or negatively. Conflict Resolution Skills online classes involve 4 hours and include case studies, exercises, projects, quizzes, and lectures on management, leadership, listening, and people management. After completing this course, learners will be able to formulate practical strategies for handling disputes in both official and informal contexts.

To ensure high levels of customer service and, in some cases, safety, Effective Questioning for Call Handlers Certification can help you or your business converse to people over the phone more effectively.

The Effective Questioning for Call Handlers Certification Course will look at the results of various types of questioning and how this impacts calls. You will also look at how technology affects caller-call handler interaction and how software architecture can support telephone service delivery.

All students receive Effective Questioning for Call Handlers Certification by The University of East Anglia after fulfilling requirements and this course is provided in collaboration with Canva by Future Learn.

Curated by the Metropolitan School of Business and Management UK, the Professional Certificate in Communicating Effectively in F&B Sector in India is an advanced level short certificate course. This programme is 100% online and caters to the age groups of all kinds of working professionals who fall under any different category. The companies which usually enrol these students learning the course are Huawei, Marriot, Apple, DHL, and more.

The Professional Certificate in Communicating Effectively in F&B Sector in India training is designed to keep the students stay at par with the current ideas in this particular field. The syllabus includes the different kinds of communication challenges that are faced by the F&B industries by providing skills for overcoming the different challenges. The ultimate goal of this course is to provide the best customer services across the F&B sector.

The Professional Certificate in Understanding Verbal and Non-Verbal Communication in India Online Course is an advanced-level course aimed at learners who wish to improve their verbal and non-verbal business communication skills. The course available in fully online mode allows learners to understand the notions of active listening and providing feedback.

After successfully finishing the Professional Certificate in Understanding Verbal and Non-Verbal Communication in India Training by Metropolitan School of Business and Management UK, you will be rewarded with a digital certificate of completion. The course is available at fairly low fees and can be accessed easily online.

Effective Communication online course is a self-paced course that focuses exclusively on communication, covering types and methods for communicating with people who have disabilities. Students will learn how to effectively communicate in their teaching delivery and provide assistance to trainees to ensure access to learning through this course. The course is intended for anyone who wishes to learn the communication methods for individuals with disabilities and improve the process of inclusive teaching.

The Effective Communication certification course is designed by the National Skill Development Corporation, a collaboration between a government organization and private companies that aim to deliver skill development teaching and learning to transform unskilled workers into skilled and professional employees. Effective Communication online training Training consists of interactive video lessons, self-learning modules, activities, and a final evaluation test. By the end of the course, students will be able to speak confidently and interact with specially-abled people respectably.

People interact in terms of delivering their message and initiating a discussion to gather feedback on specific subjects. During a conversation, one may quickly sense how the other person is feeling. All because communication includes more than just words; it also includes gestures, body language, and facial expressions. Communication Skills online certification is designed by TCS iON, a Tata group corporate unit that assists government organizations and numerous industry sectors with selection and recruitment.

Communication Skills online course is intended for students, graduates, and professionals who wish to improve their communication skills to advance in their careers. Communication Skills online training contains video lectures to help students understand what communication means, why, and how people communicate. The course also attempts to teach students about nonverbal communication. By the end of the program, candidates will be able to effectively communicate using a combination of verbal and nonverbal communication capabilities.

Speaking Effectively course is created by Harappa which is offered by FutureSkills Prime which is designed for candidates who wish to learn approaches and techniques to enhance their public speaking skills to advance in their professional careers. Speaking Effectively online course by FutureSkills Prime provide a helping hand to candidates who want to leave a genuine initial impression, gain the rise they always desired, and master their presentation skills to deliver mind-blowing presentations.

Speaking Effectively online classes consists of 8 hours of extensive video lectures that cover concepts such as message crafting, communication, and strategies to employ in difficult conversations like interviews and presentations. This course also teaches you how to communicate ideas with accuracy, connect with others through compassion and reasoning, and distinguish out as a successful orator.