34 Courses and Certifications

Online Customer Relationship Management Courses & Certifications

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Certified Customer Service Professional

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Certified Customer Service Professional

According to Forbes, customer service is one of the best industries to work for different executives and professionals. The Certified Customer Service Professional training is designed by V Skills for professionals to want growth opportunities in customer service. This is a short term course that trains individuals on the various computer and personal skills required in an organisation for being successful.

Certified Customer Service Professional certification syllabus has different aspects of customer service including customer service basics, customer needs, customer expectations, consumer perception, customer-focused interaction, consumer attitudes, and customers listening and tools.

Students who have the Certified Customer Service Professional certification course can also find themselves employed in different roles in an organization like administrative and support services. This course guides on how to retain customers, serving them properly, and finally turning potential customers into sales. On the whole, learners can learn customer relationship management.

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3,499
Skills Covered:
Customer service
Certificate

Peoplesoft CRM Training

Peoplesoft CRM Training Course is an online training programme developed and offered by Mindmajix that enables the students to gain a deep understanding of Peoplesoft CRM (Customer Relationship Management) which is a technology that helps companies to manage and support their customer care relationship. The curriculum will walk the learners through all the aspects of Peoplesoft CRM including Describing Data In Tables, Managing Customers, Contact Management, Task Management, and whatnot.

Peoplesoft CRM Training Online Course provides the participants with two options of taking the training and they can choose as per their preference. One is the mode of Self-Paced Videos and the other is the Live Instructor-led Online mode. The course equips the learners with deep knowledge of Table set Sharing Architecture, Customer-Facing Applications, Worker-Facing Applications, PeopleSoft Enterprise CRM, CRM Configuration Tools, CRM Integrations, and many more.

The candidates enrolled in the  Peoplesoft CRM Training Online Certification will be rendered with intensive training of the theories of customer relationship management with Peoplesoft CRM through a practical approach with exposure to the industry use-cases and real-time projects. After the training, the participants will be provided with access to certain premium features such as mock interviews, career counseling sessions, community support, access to resume builder, etc. Mindmajix also provides corporate training in  Peoplesoft CRM. The interested folk can enroll in the programme by paying the fee prescribed by Mindmajix.

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Skills Covered:
Business Management
Certificate

SIEBEL CRM Admin Training

SIEBEL CRM Admin Training course is designed and provided by Mindmajix aiming at providing the candidates with a deep understanding of Siebel CRM server configuration and performance monitoring. The course curriculum will explore the administration of component groups, component definitions, parameters, configuration files, mechanisms for monitoring systems, and many more. The candidates do not require any kind of prerequisites to be eligible for the course except having an interest in learning SIEBEL CRM admin principles.

The students who look forward to joining the SIEBEL CRM Admin Training online course will have the choice to opt for the mode of learning from the corporate training mode, self-paced e-learning videos mode, and the mode of live online instructor-led sessions. SIEBEL CRM Admin Training certification will also give the candidates intensive practical knowledge through projects and examples along with the support of resume making and interview preparation etc.

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Skills Covered:
Database Management

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