2 Courses and Certifications

Edx Customer Relationship Management Courses & Certifications

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Culture of Services Paradox of Customer Relations

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Certificate

Culture of Services Paradox of Customer Relations

The Culture of Services: Paradox of Customer Relations course by edX is a service-based programme which makes the candidates involve more in services towards society. Service to people is service to God. This  Culture of Services: Paradox of Customer Relations training course offers the candidates a new perspective towards the customer service that includes hospitality towards customers and their satisfaction. These two factors are important which any candidate can learn through this programme. 

Culture of Services: Paradox of Customer Relations certification course will make the candidate understand customer service and the importance of quality of service through videos taken in real service organisations such as restaurants, hotels. The certificate given is signed by the instructor and carries the institution logo. Candidates can also share their certificate. They can also add it to their resume or LinkedIn profiles to catch job opportunities. Candidates with these certificates can also go ahead in their careers. 

Learners can attend the Culture of Services: Paradox of Customer Relations training course anytime as it is a self-paced programme. Scholarships and financial aids are also provided to the economically weak students in order to support their willingness to learn something new.

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8 Weeks
Beginner
Free
Skills Covered:
Hospitality skills
Managing the Value of Customer Relationships

Offered by

The Wharton School, Philadelphia via Edx
Certificate

Managing the Value of Customer Relationships

6 Weeks
Intermediate

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