4 Courses and Certifications

Free Service Management Courses & Certifications

Career Category
Specialization
Skills
Managing Services

Offered by

Certificate

Managing Services

8 Weeks
Beginner
Free
Enquire
Certificate

Principles of Service Management

5 Weeks
Intermediate
Free
Services Marketing A Practical Approach

Offered by

Certificate

Services Marketing: A Practical Approach

The Services Marketing: A Practical Approach course is a four-week-long online programme that teaches a blend of services marketing and marketing management concepts. You will study the basics of services marketing from a practical viewpoint. This course emphasises the fulfilment of customers’ needs, which is central to running a thriving business.

The Services Marketing: A Practical Approach programme by Swayam is designed by the Indian Institute of Technology (IIT), Kharagpur. The course aims to deliver extensive knowledge through exclusive video lectures, case studies and assignments. The curriculum is divided into 20 modules. With the help of this course, you will become proficient in services marketing concepts enabling you to manage a service business better or set up a new one.

The Services Marketing: A Practical Approach certification course is a Faculty Development Programme (FDP) approved by the AICTE. You can also participate and interact with fellow learners and faculty via the discussion forum.

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4 Weeks
Free
Skills Covered:
Marketing skills

Offered by

Keio University, Minato via Futurelearn
Certificate

Methodologies for Service Design

The Methodologies for Service Design online course is developed by the first modern institute of higher learning, Keio University, and is offered by the online educational platform FutureLearn. The online programme is scheduled for a period of four weeks with two hours weekly sessions. The course is a study about exploring the field of service design and figuring out its scope in our day-to-day experiences. 

 The course module introduces the learners to aspects of service design and its application of techniques and strategies for business development and overcoming the entrepreneurial risks in the industrial world. The significance of being unique and coming up with innovative solutions for business is understood through this course.

The course instructor for this training programme is Senior Assistant Professor Chihiro Sato from Keio University Graduate School of Media Design in Japan. Methodologies for Service Design being a multidisciplinary domain, the candidates are given the opportunity to collectively analyse the ideas from the field of IT, accounting, marketing, and philosophy. Thereby the course helps the learners strengthen their business enterprises by knowing the target markets.

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4 Weeks
Beginner
Free
Skills Covered:
Servicing skills Designing skills Innovative Business Management Marketing skills Accounting proficiency Knowledge of IT industry

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