2 Courses and Certifications

Futurelearn Service Management Courses & Certifications

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Specialization
Skills
Certificate

Principles of Service Management

5 Weeks
Intermediate
Free

Offered by

Keio University, Minato via Futurelearn
Certificate

Methodologies for Service Design

The Methodologies for Service Design online course is developed by the first modern institute of higher learning, Keio University, and is offered by the online educational platform FutureLearn. The online programme is scheduled for a period of four weeks with two hours weekly sessions. The course is a study about exploring the field of service design and figuring out its scope in our day-to-day experiences. 

 The course module introduces the learners to aspects of service design and its application of techniques and strategies for business development and overcoming the entrepreneurial risks in the industrial world. The significance of being unique and coming up with innovative solutions for business is understood through this course.

The course instructor for this training programme is Senior Assistant Professor Chihiro Sato from Keio University Graduate School of Media Design in Japan. Methodologies for Service Design being a multidisciplinary domain, the candidates are given the opportunity to collectively analyse the ideas from the field of IT, accounting, marketing, and philosophy. Thereby the course helps the learners strengthen their business enterprises by knowing the target markets.

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4 Weeks
Beginner
Free
Skills Covered:
Servicing skills Designing skills Innovative Business Management Marketing skills Accounting proficiency Knowledge of IT industry

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