28 Courses and Certifications

Itil Framework Certificate Courses

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ITIL 4 Foundation Certificate with Official Digital Manual and Exam

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Certificate

ITIL 4 Foundation Certificate with Official Digital Manual and Exam

With the ITIL® 4 Foundation Certification, take your IT Service Management career to the next level and get comprehensive training in the ITIL® 4 framework. Learn about the latest features of ITIL® 4, which is internationally recognised as the standard for IT Service Management (ITSM).

QA, which is the UK’s leading tech and management skills organisation, provides the Microcredential in ITIL® 4 Foundation Certification. You will learn the foundational skills required to work with ITIL® 4 and get in-depth, first-level training in the same. This course is beneficial for anyone who is involved in the delivery, provision or support of IT-enabled services in any organisation.

During the ITIL® 4 Foundation Certification course by FutureLearn, you will learn about the Service Value System (SVS), key concepts of ITIL® 4 framework, principles of project management and more. In the end, you will appear for the certification exam. The completion certificate is certified by QA and accredited by AXELOS.

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5 Weeks
56,479
Skills Covered:
Knowledge of IT industry

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Certificate

ITIL 4 Exam Preparation

ITIL 4 foundation examination prepares learners for IT service models that shall enhance the delivery and operation of tech-enabled services and products. By implementing ITIL concepts, IT operation teams can come to the forefront as the role players in overall business strategy.

However, one of the major steps in any examination is to familiarise oneself with the exam pattern. The next step is to work on sample or mock papers and practice questions to understand the real exam. ITIL 4 Exam Preparation Certification by Coursera is designed to touch upon the key terminology, concepts, and best practices for creating and improving the quality of IT services in an IT organisation. 

This course will guide the learners through their exam and solely focus on the preparation. With active self-paced learning, sample exams and relevant practice quizzes, students will become acquainted with ITIL and learn how it applies to the service value lifecycle. In five weeks, candidates need to spend at least 2-3 hours each week on ITIL 4 Exam Preparation Certification Course to acquire skills in the ITIL 4 Foundation topics and ace their exam.

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5 Weeks
Free
Skills Covered:
Knowledge of IT industry

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Certificate

UML Class Diagrams for Software Engineering

3 Weeks
Beginner
Free
ITIL Intermediate OSA Certification Training

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ITIL Malc Certification Training

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Certificate

ITIL® MALC Certification Training

The ITIL Managing Across the Lifecycle (MALC) qualification is a capstone qualification that is the final frontier that a candidate must achieve before accomplishing the ITIL expert level. The main outcome of the ITIL MALC certification is to gain an understanding of the five lifecycle stages. Careerera provides the ITIL® MALC Certification Training online course for applicants who are serious about establishing a high degree of expertise with the ITIL Scheme in its totality.

ITIL® MALC Certification Training online classes are designed to help applicants become experts in ITIL by teaching them the complexities of the managerial component included in the service lifecycle. The 16 hours of e-learning material and projects provided in the ITIL® MALC Certification Training syllabus cover topics including service management, implementation, augmentation, organization, stakeholder management, governance, and more.

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16 Hours
$ 999
Skills Covered:
Knowledge of ITIL
ITIL Intermediate Continual Service Improvement Certification Training

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ITIL Expert Certification Training

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Certificate

ITIL Expert Certification Training

16 Hours
$ 999
ITIL Intermediate Planning Protection and Optimization Certification Training

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Certificate

ITIL® Intermediate PPO Certification Training

The PPO course is meant to facilitate people and businesses in understanding how the ITIL service design processes operate. PPO can assist in proving that recently upgraded operational and managed service frameworks, system architectures, operational and test tools, processes, and metrics are intended to meet user needs and require little further modification once implemented. ITIL® Intermediate PPO Certification Training online course is presented by Careerera for individuals who want to acquire the skills to manage IT services. 

ITIL® Intermediate PPO Certification Training online classes aim to teach, assess, and confirm understanding of the service management processes and regulations that are outlined in the ITIL service management basic documents. The 16-hour course for the ITIL® Intermediate PPO Certification Training includes projects and learning tools that cover topics like information security management, IT service continuity management, business continuity management, corporate governance framework, and more.

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16 Hours
Intermediate
$ 999
Skills Covered:
Knowledge of ITIL Planning
ITIL Intermediate Service Offering and Agreements Certification Training

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Information Technology Infrastructure Library Foundation Certification Training

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Certificate

ITIL Foundation Certification Training

16 Hours
Beginner
$ 799
ITIL Intermediate Service Strategy Certification Training

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Information Technology Infrastructure Library Intermediate Service Design Certification Training

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ITIL 4 Foundation Certification Training

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Certificate

ITIL® 4 Foundation Certification Training Course

The ITIL® 4 Foundation Certification Training Course focuses on planning, implementation, and optimisation of the significant OSA processes. The course primarily teaches candidates how to apply the core practices to support the service management lifecycle. Moreover, the ITIL Intermediate OSA Certification is one of the core modules in the ITIL Intermediate Capability Stream required to receive an IT Expert certificate in IT Service Management.

In addition, ITIL® 4 Foundation Certification Training Course equips candidates with prominent tools to execute and implement specific ITIL processes effectively in real-time and prepare the candidates for the ITIL OSA certification exam.

This is an online learning program consisting of 10.5 hours of content designed by industry experts. Individual learners can opt for the self-paced learning model where they will get lifetime access to the course content which they can study according to their preferred speed. There is also an option for corporate training so that businesses can train their employees.

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52,099
Brochure
Skills Covered:
Knowledge of ITIL

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Certificate

ITIL® 4 Foundation Certification Training Course

The ITIL 4 Foundation Certification training course is made to introduce learners to ITIL 4 - the latest version of the ITIL exam and to make them a master in understanding and improving an IT-enabled enterprise. This course will help you understand the core concepts, languages, processes, and practices utilised in the ITIL 4 lifecycle.

The ITIL 4 Foundation Certification training course provides you with an in-depth understanding of the ITIL 4 framework, the fundamental concepts and terminologies of the ITIL service lifecycle. In the ITIL certification training course, you will also learn how ITIL evolved to adopt the modern technologies and operational processes. You will also get a grip on the necessary concepts in a service management framework.

This course is ideal for people who want to understand the ITIL frameworks and enhance the quality of service management in IT organisations. Moreover, the course training is provided by top industry experts with over 15 years of experience.

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52,099
Brochure
Skills Covered:
Customer service Knowledge of ITIL

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Certificate

ITIL 4 Managing Professional Transition Module Training

The ITIL 4® Managing Professional Transition module training is a course specially designed to help ITIL Experts or ITIL v3 candidates to smoothly transition to ITIL 4. The transition module mainly consists of a certified training course which will assist the ITIL v3 certified professionals to transition to ITIL 4.

The ITIL 4® Managing Professional Transition Module course is specifically created to help ITIL experts and ITIL® v3 candidates complete the requirements for the ITIL 4 Managing Professional certification. This course includes the latest ITIL training and the exam fee. The target is to enable ITIL V3 certified professionals for their transition to ITIL 4. The course covers the crucial elements of the 2019 ITIL 4 services value system (SVS) for IT management professionals. 

Moreover, the ITIL certification transition module recognizes the candidate’s existing knowledge of ITIL, along with providing the latest skills and knowledge needed to navigate the changes to ITIL and IT system management.

The training is provided by industry experts with more than 10 years of experience in the field.

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31,999
Brochure
Skills Covered:
Knowledge of ITIL

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Certificate

ITIL® 4 Strategist: Direct, Plan, and Improve

The ITIL® 4 Strategist DPI (Direct, Plan, and Improve) course is structured to help you learn the practical skills essential to create a ‘learning and improving’ IT organisation. The purpose is to give you a reliable and effective strategic direction. 

Moreover, the ITIL® 4 Strategist course will also help you in understanding the impact of Agile and Lean work processes and equip you to leverage it to the advantage of your organisation. You will be adept in skills like risk management, workflow optimization, value stream mapping and many more. This is an online learning program designed by industry experts. Individual learners can opt for the self-paced learning model where they will get lifetime access to the course content which they can study according to their preferred speed. There is also an option for corporate training so that businesses can train their employees.

The ITIL® 4 Strategist course will coach you to use the practical, strategic methods to plan and deliver constant improvement with the necessary agility. The ITIL Strategist certification training is suitable for both ITIL Managing Professionals and Strategic Leaders since planning, and continuous improvements are an essential part of their roles.

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56,999
Brochure
Skills Covered:
Knowledge of ITIL

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Certificate

ITIL 4 Specialist: High Velocity IT Course

The ITIL 4 Specialist: HVIT course will cover various practices like Agile and Lean management technologies such as automation testing, cloud, and more. This course is purposefully created for professionals who want to work towards delivering high velocity-IT, especially ITIL Managing Professionals (ITIL MPs) and ITIL Strategic Leaders. The course will also focus on aspects of rapid delivery of the products and services of the enterprise to gain maximum ROIs. 

ITIL 4 Specialist: High Velocity IT course is a training program designed for candidates with IT Management and Service Management roles. The course contains two simulation exams and the candidates are also given a voucher for the ITIL 4 Specialist: HVIT certification exam.

This is an online learning program purposefully crafted by industry experts. Candidates can opt for the self-paced learning model where they will receive a lifetime access to the course content. Candidates can study the course content at their preferred speed. A corporate training option is also available to businesses who wish to train their employees.

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56,999
Brochure
Skills Covered:
Knowledge of ITIL

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Certificate

ITIL Intermediate SO Certification Training

The ITIL Intermediate SO certification or Service Operation certification training course is a vital qualification within the ITIL Service Lifecycle training. The course emphasises on IT governance, budgets, risks, and strategic assets based on the globally recognised ITIL benchmarks for IT professionals. Candidates will become SO experts during the design, strategy, and transition phases while they prepare for the ITIL Intermediate SO certification exam.

The ITIL Intermediate SO certification course is designed by industry experts and consists of 5 hours of high-quality online learning content. The course also offers a downloadable e-book and a certificate upon completing the course. 

There are quizzes available at the end of chapters to test the progress of the learner. Candidates can choose the self-paced learning model where they will get a lifetime access to the course content. They can study the course content at preferred speed. A corporate training option is also available for businesses who wish to train their employees.

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27,499
Brochure
Skills Covered:
Knowledge of ITIL

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Certificate

ITIL 4 Specialist: Create, Deliver and Support - CDS

ITIL is a popular practice framework in IT Service Management (ITSM). It is adopted by several organizations and professionals across the world as a tool to promote business growth and transformation. The ITIL 4 Specialist course provides knowledge about integrating various value streams and activities, which will help in creating, delivering, and supporting IT-enabled products and services. This training program will help you understand service quality, service performance, and improvement methods with relevant ITIL 4 tools and practices.

The purpose of the ITIL 4 Specialist certification course is to assess whether the candidate can demonstrate sufficient Knowledge and application of ITIL 4 for the creation, delivery, and support of services as prescribed in the syllabus. 

Designed by experts, the course is ideal for professionals who want to surge ahead in their careers. Students can choose between a self-paced learning model or corporate training, depending on their convenience. For the self-paced course, individuals get lifetime access to the course content and gives them an opportunity to complete the course at their preferred speed. Corporate training, is, however, designed only for businesses to help train their employees.

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56,999
Brochure
Skills Covered:
Software development skills Servicing skills

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Certificate

ITIL 4 Specialist: Drive Stakeholder Value Course

The ITIL 4 Specialist: DSV course includes the engagement as well as interactions between service providers, which consists of customers, users, suppliers, and partners. The certification course also includes key concepts of Journey Mapping, Customer Experience (CX) and User Experience (UX). Candidates will be equipped with the essential skills needed to create a ‘learning and improving’ IT organisation focused on the conversion of demand into value via IT-enabled services.

This course is mandatory for ITIL Managing Professional Designations – specially designed to assess candidates on how to run IT-enabled services and teams. The course also includes 20 PDUs and two simulation exams.

An online programme, ITIL 4 Specialist: DSV course has been conceptualised and designed by experts with rich experience. The course consists of self-paced training, specially designed keeping in mind the individual learners and corporate training- designed for different organizations. The self-paced learning model gives learners a lifetime access to the course content. 

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56,999
Brochure
Skills Covered:
Designing skills
Certificate

ITIL Training

The ITIL Training Course is offered by Mindmajix, the e-learning platform, with the aim of equipping the students with deep knowledge in the Information Technology Infrastructure Library ( ITIL).  The online training will help the learners to delve into the basics of the ITIL such as value co-creation, four dimensions model, the structure of the ITIL framework, etc and the participants will be provided with the understanding of all the topics needed to ace the ITIL certification as well as practice and sample questions.

Mindmajix provides the learners three options to take ITIL Training Online Course; live online led by instructor, self-paced videos, and corporate training. The candidates will gain proficiency in ITIL 4, the latest version of ITIL, enabling them to support the businesses enterprises to render the IT services to customers and build a potent strategy for service management. The curriculum will cover the concepts of ITIL including the ITIL management practices, service value system, values stream, and whatnot along with the practical knowledge through live projects and hands-on sessions.  ITIL Training certification also gives the candidates who completed the training certain premium features of access to custom resume builder, career counseling, lifetime access to the e-learning videos, etc.

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Skills Covered:
Knowledge of IT industry

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Certificate

ITIL® 4 – The Big Picture

1,499

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Certificate

ITIL® 4’s Guiding Principles

1,499
Certificate

BMC Remedy Training

16,000

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