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Advanced Management Certification in Transformational Customer Experience Management

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IIM Kozhikode - Wiley Advanced Management Certification in Transformational Customer Experience (CX) Management

The “Advanced Management Certification in Transformational Customer Experience (CX) Management” Online Course is a short-term executive education program provided by Wiley in conjunction with the Indian Institute of Management, Kozhikode.

This “Advanced Management Certification in Transformational Customer Experience (CX) Management” Training is an advanced management program that caters to the needs of the customer in futuristic ways.

The “Advanced Management Certification in Transformational Customer Experience (CX) Management” Certification Syllabus will give insights on CXM, Business RoI, Transformational, and Winning ROI, and many more concepts that will ensure a smooth customer experience, by building customer relationships, and in turn customer retention. 

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9 Months
1,99,000
Skills Covered:
Customer service

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